Diane is the Group Head of Operations of ROAM Africa. She brings diversified experience in digital from corporates, SMEs, and start-ups.

Bolstered with an MBA at the University of Cape Town in 2017 and specialisation courses at Kellogg Business School, she brings a distinctive skill set to the team. She leads ROAM Africa through data-driven customer-first operations. She is passionate about leveraging the power of technology to enable economic opportunity, boundless knowledge, distribution, and social connection on the world’s fastest-growing continent.

She embarking on a career journey through strategic excellence, business development, marketing mastery, and digital innovation. She has experience ranging from start-ups, SMEs, to corporate companies that have shaped her understanding and application of business acumen. Faced with B2C and B2B, she has proven results across various industries including retail, technology, agency services, and financial services. She is adept at managing teams, project management, stakeholder management, and analysis. She has a passion for technology and innovative change, particularly within Africa.

Emboldened with an MBA from the University of Cape Town’s Graduate School of Business in 2018, she is ambitious and foresees the potential she has to create value for shareholders, colleagues, and customers alike across any industry she may pursue.

Specialities: Strategy, brand management, project management, consumer insight, account management, marketing plans, management, presentations and public speaking, digital marketing, data and insight analysis, customer relationship management (CRM), social media, and journalism.